Frequently Asked Questions

All of our products are sourced directly from licensed producers who meet the highest industry standards. We carry the highest quality of premium cultivars, lab-tested value buds, and an assortment of authentic cannabis products to ensure quality, safety, and authenticity. When you shop with us, you can trust you’re getting the real deal every time.

We take your privacy and security seriously. Our website uses industry-standard SSL encryption to protect your personal and payment information. We also partner with trusted, secure payment providers to ensure all transactions are safe and confidential. At Hush Herb you can shop with peace of mind knowing your information is always protected.

We accept Visa, Mastercard, Amex, and Crypto. All transactions are processed safely to ensure your information stays protected. At checkout, you’ll see all available payment options for your order.

Due to the nature of cannabis products, all sales are final. We’re unable to accept returns or exchanges on any opened or used products. However, if your order arrives damaged, incorrect, or there’s an issue with your purchase, please contact our support team within 48 hours and we’ll always do our best to make it right.

While we don’t offer same-day delivery at this time, we do ship nationwide in secure, discreet packaging to ensure your privacy and peace of mind. You can shop with confidence knowing your order will arrive safely and professionally packaged.

Orders are typically processed and shipped within the same day, or next business day. Once your order has been shipped, you’ll receive a tracking number so you can follow its progress every step of the way. Delivery times may vary depending on your location and the shipping method selected at checkout.